Need a replacement battery?
Make sure you get the correct rechargeable battery for your ION speaker
Please read our handy reference guide should you believe that your ION Audio battery needs replacement.
How to get the longest life out of your battery
Rechargeable lead-acid batteries are similar to those used in automobiles. As with your car battery, how you use this battery has a significant impact on its lifespan. For example, if you forget to turn off your car's lights and drain the battery, a jump start may work a few times. But after a few full discharges, even a jump won't help, and the battery will need to be replaced. With proper use and treatment, a lead-acid battery can last for years. Here are some recommendations for getting the longest life from the internal battery:
Are ION rechargeable batteries covered under the warranty?
Yes. Your replacement rechargeable battery can be covered under the warranty in the following circumstances:
- You've owned your ION speaker for less than 90 days
- You can provide a photo or image of your receipt
If the above applies, we can send to a replacement battery under the warranty, free of charge. Please contact us to let us know where to send it, and provide a copy of your receipt. You can chat with us through ION Support chat or submit a support ticket by clicking on the button below.
Please be sure to have the serial number on your speaker ready so that we can quickly identify your model and the appropriate replacement battery. We'll take care of the rest!
